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Jagadeesh Kailasam

UX Designer & Storyteller - Certified Usability Analyst (CUA®)

Jagadeeshkailasam@gmail.com

+91 8008 458 268

Hyderabad, Telangana - India

About

I'm a UX designer with a foundation in cognitive psychology and a knack for making complex systems feel simple. My journey from event coordination and content strategy to user research and interface design has shaped how I think, build, and lead.

Certified usability analyst with specialisation in interaction design (UC San Diego) and UX research (University of Michigan), I bring both structure and empathy to every project.

I solve like a strategist, design like a human and lead with clarity and purpose.

Experience

1

Lead User Experience Designer

StateStreet ( Nov 2022 - Mar 2025 )

StateStreet ( Nov 2022 - Mar 2025)

2

Sr. User Experience Desiger

Technovert ( Nov 2021 - Nov 2022 )

Technovert ( Nov 2021 - Nov 2022)

3

User Experience Designer

10X Incubator ( Jan 2012 - Nov 2021 )

Technovert ( Nov 2021 - Nov 2022)

4

Digital Marketing Strategist

Lil-Brahmas ( Aug 2017 - Mar 2020 )

5

Business Strategist

Skyla ( Apr 2015 - Jun 2017 )

6

Event Co-ordinator

Asp Enterprises ( Mar 2013 - May 2014 )

Achievements

Scaled Innovation at State Street

Spearheaded UX for an internal platform that enabled 100+ employees to propose automation ideas, streamlining workflows across teams.

Des. 3 High-Impact Enterprise Tools

Built Skill Central, RO Tracker, and SharePoint Plugin - Improving productivity, onboarding, and resource visibility for 20k+ users globally.

Digitised a Broken Education Sys

Spearheaded UX for an internal platform that enabled 100+ employees to propose automation ideas, streamlining workflows across teams.

Club Business Thinking with Design

Consistently blended strategy, content, and UX to create solutions that align user needs with business goals - across industries and roles.

Practiced Design Leadership

Owned UX from discovery to delivery, conducting user research, shaping journeys, prototyping, and testing with agility and empathy.

Cross-Functional Collaboration

Built trust across product, tech & business teams known for facilitation, clarity in communication & an obsession with user outcomes.

Core UX Skills

User Research, Persona Creation, Journey Mapping, Information Architecture, Wire-framing & Prototyping, Usability Testing, Heuristic Evaluation, Interaction Design, UX Writing & Microcopy, UX Strategy & Design Thinking.

Soft Skills

Empathy & Active Listening, Strategic & Systems Thinking, Collaboration & Communication, Story Telling, Problem Framing, Critical Thinking, Adaptability, Bias Awareness, Creative Ideation, Open-mindedness, Reflective Practice & Decision Making.

Education

1

Certified usability analyst

Human factors International ( Jan 2025 )

StateStreet ( Nov 2022 - Mar 2025)

2

Interaction Design Spl

UC San Diego ( May 2022 )

Technovert ( Nov 2021 - Nov 2022)

2

User Research & Design Spl

Human factors International ( Jan 2025 )

Technovert ( Nov 2021 - Nov 2022)

4

Diploma In Digital marketing

e-search Advisors ( May 2017 )

5

BSE Computer Science

William Carey University ( May 2013 )

William Carey University ( May

2013 )

6

Event Co-ordinator

Asp Enterprises ( Mar 2013 - May 2014 )